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Radar Lab Help center

Manage your subscription, invoices or cancel

Change your card, download invoices, or cancel Radar Lab Pro from Settings.

Everything about your payment is in one place: your billing page. You can reach it from Settings.

Open your billing page

  1. Open Settings.
  2. Find the Radar Lab Pro section.
  3. Click Manage billing. A secure billing page opens.

What you can do there

  • Update your card, for example when it expires.
  • Download invoices and receipts for your records or your accountant.
  • Cancel your subscription.

If you cancel

  • Pro stays on until the end of the period you already paid for. You do not lose days you paid for.
  • After that, the Pro-only parts of Radar lock again.
  • Your business profile and Shortlist are kept. If you come back later, they are still there.

Common questions

My payment failed. What now?
Open Manage billing and update your card. If Radar shows your plan as not active and you think it should be, message us.
I need an invoice with my company details.
Download the invoice from the billing page. If you need a change on it, message us.
I cancelled by mistake.
Message us as soon as you can and we will help.

Still stuck?

Send us a message from here. A real person reads it and replies by email.